Provision of Professional Facilities Management and Technical Services to Three Student Halls of Residences Facilities Management Services for Three Student Hall of Residences, accommodating 1500 Students. Providing a full range of Day to Day services, 24hrs day 365 day year.

Total Contract Value: £ 4 million (2002 - 2006)

HELP DESK
• 24hr 365 day operation
• General Enquires
• Energy Monitoring
• Feedback & Reporting
• Customer Liaison
• Asset Tracking

MAINTENANCE SERVICE
• Mechanical, Electrical and Plumbing Maintenance
• Building Fabric Maintenance
• Internal Redecoration
• External Redecoration
• Floor Replacement
• Annual Deep Cleans
• Pest Control
• Feminine Hygiene
• Waste Management
• Window Cleaning
• Gutter Cleaning
• White Goods

TECHNICAL SERVICES
• Technical Services Staff
• Liaison with Site Manager
• Maintenance and Quality Audits
• Subcontractor Control
• Planning and Co-ordination
• Small Works
• Co-ordination of Off-Site Support on New Project Works
• Manage New Works
• Permit to Work Procedures
• Method Statement and Safe Working Systems

ACCOMMODATION MANAGEMENT
• AutoCAD system linked to CAFM facility
• Porter service and maintenance of furniture and fittings
• Maintenance of Procedures, Records & Equipment Asset Registers

SECURITY
• Static & Beat Manned guarding services
• Incident response
• Access control
• Delivery Monitoring
• Car Park Management & Control

GROUNDS MAINTENANCE
• Grass cutting
• Weed control
• Hedge Cutting
• Shrub Pruning
• Mulching
• Areas of Natural Beauty
• Snow clearing

GENERAL MANAGEMENT
• Liaison with Client and Third Party Contractors
• Environment Energy Management
• Health & Safety Management
• Third Part Performance Monitoring

WASTE MANAGMENT
• General Waste Disposal
• Flurescent Tub / Lamp Disposal

PEST CONTROL
• Flea Bites
• Rodents
• Insects