OPERON provides Total Facilities Management Services for Landlord and Tenants at this Research and Development Centre in Port Talbot. Centre includes Workshops, Laboratories, Materials Testing, Conferencing and Hot-desk office Facilities.

Total Contract Value: £1,00,000 (2003 - 2006)

SOFT FM SERVICES
HELP DESK
• 24Hr 365 day operation
• Customer complaints and enquiries
• Tenant Information
• Repair requests
• Reporting

RECEPTION
• Visitor greeting
• Telephone answering
• Tenant Liaison
• Tenant Liaison
• Post and Mailroom services

CONFERENCE AND MEETING ROOM MANAGEMENT
• Bookings
• Set-up and Furniture provision
• Maintenance
• Janitorial services

CATERING
• Conference Catering
• Working Breakfasts
• Snack-shop
• Automatic vending

SECURITY
• Static and Mobile Guarding Services
• Car Park supervision
• Incident Control

CLEANING
• Landlords daily cleaning
• Tenants cleaning
• Janitorial services
• Window cleaning
• Cladding cleaning
• Washroom services
• Feminine Hygiene

HARD FM SERVICES
MECHANICAL AND ELECRTICAL SERVICES
• Planned maintenance
• Reactive maintenance
• PAT Testing
• Relamping
• Plant operation and control
• Tenants installations

BUILDING FABRIC
• Planned maintenance
• Reactive maintenance
• Tenants alterations
• Handyman services to Landlord and Tenants

GROUNDS MAINTENANCE
• Grass cutting
• Planting maintenance
• Water features treatment
• Tree surgery
• Leaf clearance and Litter picking
• Road and Gulley maintenance

STATUTORY AND MANDATORY TESTS AND INSPECTIONS
• Lifts
• Forklift Trucks
• Lifting Equipment
• Pressure vessels
• Electrical installations
• Confined space working

GENERAL MANAGEMENT
• Tenant Liaison and Project works
• Environmental and Energy Management
• Health and Safety Management
• Building Condition Monitoring
• Asset Management
• Forward Works Planning